These Terms of Sale govern the provision of services by Nothing in Between ("we," "us," "our"), a business providing marketing, business strategy, and mental wellbeing coaching services, to our clients. By purchasing our services, you agree to be bound by these Terms.

1. Definitions and Interpretation

1.1. In these Terms, unless the context otherwise requires:

• “Proposal” means the agreement entered into by us and the Client which shall govern the provision of the Services.

• “Business Day” means any day (other than Saturday or Sunday) when banks are open for normal business in the UK.

• “Client” means the individual or entity procuring the Services from us, as identified in the Proposal.

• “Commencement Date” means the date on which the provision of Services begins, as set in the Proposal.

• “Confidential Information” means information shared in connection with the Proposal, whether marked as confidential or not.

• “Data Protection Legislation” means the Data Protection Act 2018, the UK GDPR, and any successor legislation.

• “Fees” means any and all sums due from the Client to us as specified in the Proposal.

• “Personal Data” means data that relates to an identifiable natural person.

• “Services” means the services provided by us to the Client, as defined in the Proposal.

• “Term” means the duration of the Proposal.

1.2. References to:

• "Writing" include electronic communications.

• A statute includes amendments or re-enactments.

• Singular terms include the plural, and vice versa.

2. Acceptance of the Proposal

2.1. We may provide a Proposal for a project, forming part of this agreement.

2.2. The Client assumes responsibility for ensuring the Proposal meets their requirements before agreeing to it.

2.3. Acceptance of the Proposal can be confirmed through written communication (e.g., email, text, or social media message). Once confirmed, the agreement begins.

2.4. By purchasing our services, the Client acknowledges they have read, understood, and agreed to these Terms.

2.5. Should a proposal not be required, the Client acknowledges that they must read the Terms of Sale information provided to them. This can be provided to the Client either in writing, over the phone or they can be directed to this website page.

3. Provision of Services

3.1. We will provide the Services from the Commencement Date for the duration of the Term.

3.2. We will deliver the Services with reasonable skill and care in line with industry standards.

3.3. The Client agrees to provide necessary instructions and approvals in a timely manner.

3.4. We will comply with applicable legal and regulatory obligations in delivering the Services.

3.5. Reasonable modifications to the Services may be accommodated with an agreed adjustment to Fees.

4. Client’s Obligations

4.1. The Client shall provide relevant information required for the provision of Services.

4.2. The Client may issue reasonable instructions, provided they align with the agreed Proposal.

4.3. The Client is responsible for obtaining any necessary third-party permissions related to the Services.

4.4. Delays caused by the Client’s failure to provide information shall not be our responsibility.

5. Fees and Payment

5.1. Fees are set out in the Proposal and must be paid as agreed.

5.2. Invoices must be settled within [7] business days unless otherwise stated.

5.3. Non-refundable deposits may be required, as specified in the Proposal.

5.4. Late payments may incur interest as per the Late Payment of Commercial Debts (Interest) Act 1998.

5.5. Services may be suspended if payments are overdue by 30 days or more.

5.6. Our Fees may increase annually in line with inflation. Clients will be notified at least 30 days in advance.

6. Confidentiality

6.1. Both Parties agree to maintain confidentiality regarding sensitive information exchanged during the agreement.

6.2. We may showcase work completed under this agreement in our portfolio unless the Client objects in writing within 30 days of the final invoice.

7. Intellectual Property Rights

7.1. Upon full payment, the Client will own the intellectual property rights of completed deliverables.

7.2. We retain the right to showcase completed work in a portfolio unless expressly prohibited. Should showcasing the work be an issue to the Client, they must make us aware before we begin work with them.

7.3. Third-party materials used in the deliverables may be subject to separate licensing terms.

8. Liability and Indemnity

8.1. We hold appropriate insurance for our Services.

8.2. Our liability shall not exceed the amount paid by the Client for the Services.

8.3. We are not liable for any indirect losses such as loss of profits, business, or reputation.

8.4. All coaching and advice provided by us should be verified by the Client before implementation. Any legal-related advice that the Client receives should also always be verified by a Lawyer.

9. Data Protection

9.1. Both parties will comply with the Data Protection Legislation.

9.2. We process Client Personal Data only as necessary to perform our contractual obligations.

9.3. The Client agrees that third-party service providers may process Personal Data in accordance with relevant safeguards.

10. Termination

10.1. This agreement remains in effect for the Term specified in the Proposal.

10.2. Either Party may terminate this agreement with [30] days’ written notice, unless otherwise stated.

10.3. Non-payment or breach of obligations may result in termination with immediate effect.

10.4. Upon termination, outstanding Fees remain payable, and confidential obligations continue.

11. Force Majeure

11.1. Neither Party shall be liable for delays due to events beyond their reasonable control (e.g., natural disasters, government actions, pandemics).

11.2. If delays exceed [30] days, either Party may terminate the agreement with written notice.

12. Dispute Resolution

12.1. Parties will attempt to resolve disputes amicably before seeking alternative dispute resolution (ADR) or legal action.

13. Governing Law

13.1. These Terms are governed by the laws of England and Wales.

13.2. Any disputes shall be resolved in the courts of England and Wales.

11. Review and Updates

This policy will be reviewed annually and updated as necessary to reflect legal changes, best practices, and feedback from stakeholders.

8. Contact Us

If you have any questions regarding these Terms, please contact us:

Nothing in Between
Email: trish@nothinginbetween.co.uk
Phone: 0777 833 4525
Website: www.nothinginbetween.co.uk

This Terms of Website Policy was last updated on 21.02.2025.
Effective Date: 21.02.2025.